Holistic Sleep Therapy in West London and Glastonbury (Online)
Privacy Policy - Breath2Sleep
Our privacy policy is simple. We do not share or sell your personal data. We do not disclose contact information of anyone associated with Breate2Sleep, to any third party without express permission. Data collected by us is used only to provide the information, services, and products you ask for and to promote any future events we may hold. For a full version of the privacy policy please refer to our website.
Introduction
1.1. This is a notice to inform you of our policy about all information that we record about you. It sets out the conditions on how we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. When stating ‘‘We’’ that means myself, Gabrielle Alam, or any associates who maybe working with me.
1.2. We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them and will not accidentally fall into the hands of a third party.
1.3. Our policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR).
1.4. The law requires us to tell you about your rights and our obligations with you in regards to the processing and control of your personal data.
1.4.1. As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
1.4.1.1. The right to be informed about our collection and use of personal data.
1.4.1.2. The right of access to the personal data we hold about you.
1.4.1.3. The right to rectification if any personal data we hold about you is inaccurate or incomplete.
1.4.1.4. The right to be forgotten – i.e. the right to ask us to delete any personal data we hold about you.
1.4.1.5. The right to restrict (i.e. prevent) the processing of your personal data.
1.4.1.6. The right to data portability (obtaining a copy of your personal data to re-use with another service or organization).
1.4.1.7. The right to object to us using your personal data for particular purposes; and rights with respect to automated decision making and profiling.
1.4.1.8. If you have any cause for complaint about our use of your personal data, please contact us using the details provided in section 5 and we will do our best to solve the problem for you.
1.4.1.9. For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
1.5. Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
1.6. This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
INFORMATION WE PROCESS
2.1. The legal basis for processing is Contract.
2.2. Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our services, you provide your consent to us to process information that may be personal information.
2.3. Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.
Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally.
2.4. We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.
2.5. If you contact us we may process information that you provide, such as your name and email address, for the purpose of delivering our email notifications and/or newsletters.
2.6. The personal data we process may include, but is not be limited to, the following:
2.6.1. Data relating to your identity (including name, data of birth, gender, photographs, dependents).
2.6.2. Contact details (business and home address, telephone numbers, email addresses, emergency contact details).
2.6.3. Employment details (position, location).
2.6.4. Background information (CV, previous experience, qualifications and certifications.)
2.7. We collect and process personal data for the following reasons:-
2.7.1. Ensure Clients personal needs are met to deliver contract requirements. (A Contract is defined by the booking of a breathwork / sleep coaching session of any kind, in any place)
2.7.2. Enabling development of a comprehensive picture of the client’s status.
2.7.3. Ensuring compliance with our policies and procedures and our legal obligations.
2.8. Data Collected via Cookies and Third Part Identifiers
2.8.1. We collect data about our site usage as described below.
2.8.2. Our website is powered Webhealer. Webhealer places cookies on the browsers of visitor’s to our site for the following reasons.
2.8.2.1. To help our site run effectively and to provide visitors to our site with the best experience.
2.9. Complaints
2.9.1. When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint.
2.9.2. If we are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
2.10. Data Collected When a Customer Makes a Website Purchase
2.10.1. In this instance, the only reason for collecting and retaining data is to ensure we can deliver and, where necessary, track your order. We do not use this data for any other purpose, nor will we share your data with any third party.
2.11. Storage of Payment Details
2.11.1. We do not collect or store your payment details in any form. Our payment gateways direct you to third party, highly secure environments such as PayPal.
DATA STORAGE
3.1.1. We store your data electronically and online using web based software such as Dropbox, Google Sheets and Google Forms.
3.1.2. We store any hard/paper copies of your data, these are held securely for 5 years in a secure space.
Disclosure and sharing of your information
4.1. Data may be processed outside the European Union.
4.2. Our web company is WEBHEALER based in the United Kingdom and Ireland.
4.3. We will not share information about you with third parties without your consent unless the law allows or requires us to do so.
4.4. We do not sell, share or give our customers' personal information to marketing companies.
4.5. Data may be processed and viewed, to the extent necessary, by our staff, for the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.
4.5.1. The reason for sharing this information is to ensure that your needs are met during your participation any session. If you object to us contacting you or sharing this information as specified above please notify us on hello@breathe2sleep.co.uk
4.5.2. Please note your objection may restrict our ability to meet your needs during participation in a session
ACCESS TO YOUR OWN INFORMATION
5.1. Access to your personal information
5.1.1. At any time, you may request what information we have about you.
We take reasonable measures to keep off-line data safe and secure.
5.1.2. At any time you may request changes to the data we hold for you.
5.2. Removal of your information
5.2.1. You may request removal from our mailing list / records at any time. To do so, please email us.
5.2.2. On request, we will delete all information we hold about you. Be aware that we will not be able to recover data that we have been asked to delete.
5.2.3. This may limit the service we can provide to you.
5.3. Verification of your information
5.3.1. When we receive any request to delete personal information, we shall first take reasonable steps to verify your identity before taking any action. This is important to safeguard your information.
5.4. Retention period for personal data
5.4.1. Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:
5.4.1.1. To provide you with the services you have requested.
5.4.1.2. To comply with other law, including for the period demanded by our tax authorities.
5.4.1.3. To support a claim or defence in court.
5.4.1.4. To notify you of future events.
5.5. Under the data protection legislation you have the right to:
5.5.1. Object to processing of personal data that is likely to cause, or is causing, damage or distress.
5.5.2. Prevent processing for the purpose of direct marketing.
5.5.3. Object to decisions being taken by automated means.
5.5.4. In certain circumstances, have inaccurate personal data rectified, blocked, erased or destroyed.
5.5.5. Claim compensation for damages caused by a breach of the data protection legislation.
5.6. If you want to see a copy of the information about you that we hold, please contact hello@breathe2sleep.co.uk
Review
7.1. Contacting Us
7.1.1. If you have any questions about Our Site or this Privacy Policy, please contact Us by email at hello@breathe2sleep.co.uk
7.2. Changes to Our Privacy Policy
7.2.1. We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
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